Forum Faculty

Allan P. DeKaye, MBA, FHFMA

Allan P. DeKaye, MBA, FHFMA, has over 35 years of experience in the healthcare field. He is President and CEO of DEKAYE Consulting, Inc., a national firm specializing in Accounts Receivables Management and Medical Records Coding. Mr. DeKaye has an MBA in Healthcare Administration from Baruch College of the City University of New York. He has taught at the graduate level, and currently serves on the editorial advisory boards of several industry publications. He is a Fellow in HFMA, and has received several of their merit awards, including its Medal of Honor. He also holds membership in the American Collectors International organization.

Mr. DeKaye is a recognized industry leader in revenue cycle management. He is author/editor of the well-respected text, The Patient Accounts Management Handbook. He has also authored many articles which have appeared in various industry publications. He is also the creator of PFS Power Rankings(sm), a national benchmarking system for hospital Patient Financial Services (PFS) departments. Mr. DeKaye's Emphasis on Education(sm) and related programs have been attended by over 6,000 participants, and he is a frequent speaker at national, regional and local trade association conferences. DEKAYE Consulting, Inc., also maintains strategic alliances with data, decision support and technology companies. His most recently published article, Inside Criminal Minds, appeared in Commerce Clearing House's (CCH's) Health Care Compliance Letter (HCCL), in the June 30, 2009 and July 14, 2009 issues.


PROGRAM
FORMAT
ORGANIZATIONAL
TOPICS COVERED
OPERATIONAL
TOPICS COVERED
Two (2) Hour
Executive Briefing
(1) Establishing a Patient Service Vision
(2)Identifying the keys to customer loyalty
(1)Locating trapped cash
(2)Formulating a Data Defense
Half-Day Program
[Four (4) Hours]
Includes Two (2) Hour Briefing topics and adds:Detailing and describing and incorporating customer visions from other industries Includes Two (2) Hour Briefing topics and adds:Detailing and illustrating tools and techniques to unlock trapped cash and build the Data Defense
Full Day Program Includes the Half-Day Program format and adds:An interactive group dynamic workshop (in the afternoon) to address a case study that encompasses the organizational and operational topics presented and discussed (in the morning session)
O2 Hospital Program Customized Customized