Resource:

Aligning Management’s Strategic Objectives with Healthcare Worker Perceptions – a Measuring Tool

Tool to identify methods, actionable steps, and best practices to help achieve desired strategic initiatives.


Executive Summary

Understanding the perceptions of healthcare workers (HCWs) is a critical component of improving retention rates and overall job satisfaction within your organization. Through effective worker engagement, hospital administration can gain HCW “buy-in” on strategic initiatives and build momentum toward achievement of those initiatives.

A new management tool, the TAKE AIM™ Engagement, is designed to engage workers while helping to measure and improve their workplace perceptions. The TAKE AIM Engagement uses assessments to provide leadership with insights into the status quo, which can then be synthesized to identify the need for change. Healthcare personnel and prospective patients provide direct feedback that drive the employer’s brand while identifying methods, actionable steps, and best practices to help achieve desired strategic initiatives.

Background

According to the Bureau of Labor and Statistics (Figure 1), hospitals are one of the most unsafe places to be employed. This data is logical to extend to all healthcare settings and the result may be high employee turnover rates and low HCW satisfaction, both of which may impact market reputation and general branding efforts.

The TAKE AIM Engagement helps hospital leadership meet strategic initiatives by merging a comprehensive review of programs and processes with the perceptions of workers and prospective patients.

Download the Poster which serves as a process tool, and take this unique step forward to helping leadership achieve strategic initiatives.