Partners Continuing Care: Made to Measure

Learn how all of Partners Continuing Care staff are using RL6 to capture and report adverse events.

Resource thumbnailSafety has always been an imperative at Partners Continuing Care. Employees know that the organization expects everyone to prioritize patient safety, and reporting safety events is encouraged and nurtured. However, Partners Continuing Care has multiple facilities, which at one time were all using different systems to capture events and different taxonomies to classify severity. This variability made it difficult for the quality staff and system leadership to identify actionable trends.

Partners Continuing Care, or PCC, is comprised of the Spaulding Rehabilitation Network and Partners HealthCare at Home {PHH). Spaulding's network has two inpatient rehabilitation facilities, two long-term acute care hospitals, two skilled nursing facilities and 23 outpatient centers. PHH is one of the largest home health care providers in New England and provides home care such as skilled nursing, occupational therapy, diabetes support and wound care. Some facilities reported safety events on paper forms, some used homegrown electronic systems. They all needed technology that would support the preexisting culture-so they turned to RL6.