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3 Solutions to Achieve Operational Excellence and Improve Performance

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Help your hospital or health system improve its effectiveness in serving your patients and community with these solutions that have earned the exclusive endorsement of the American Hospital Association.


Enhance your organization's performance, operational efficiency and effectiveness in serving your patients and community. Look to the following solutions that have earned the exclusive endorsement of the American Hospital Association (AHA). Hospitals selecting a product or service with the AHA Endorsement can be confident it has met the AHA’s highest standards.


Data Center Hosting and Service Desk Services logo

Adoption of health information technology (IT) is now central to the delivery of health care, requiring hospitals to have ever-increasing levels of IT sophistication. Most hospitals, if not all, do not list IT services as a core competency, however. With its expert 24/7/365 secured service, CareTech Solutions helps hospitals and health systems leverage technology to improve outcomes and lower costs. CareTech’s Data Center Hosting facilities are SSAE 16 SOC 2 TYPE 2 and Tier II compliant, as well as LEED Silver-certified green.

For hospitals and health systems to ensure that they can deliver the best possible patient care and operational performance, they must offer 24/7/365 support for staff’s use of the organization’s IT. CareTech’s Service Desk Services provide the specialized 24/7/365 support needed for hospitals’ complex IT services in an efficient and cost-effective way. By resolving an average of 70-90 percent of issues on first contact, they enable clinicians and other staff members to quickly return to their mission of delivering high-quality patient care.

Learn more about how data-driven decision-making is essential to the delivery of value-based care and results in greater patient engagement and access. Download “Performance Excellence: Harnessing Data to Improve Consumer Experience,” an executive dialogue report sponsored by CareTech Solutions.


Financing Solutions logo

Access to capital is critical so that hospitals and providers have a means to acquire equipment and fund growth initiatives. Health care providers have access to such a large number of financing partners that it can be confusing and time-consuming to vet and review all of the options.

Because First American Healthcare Finance focuses solely on the health care field, it understands the challenges providers face, such as changes in regulations, the importance of cash flow and the flexibility in financing options health care providers require. Through Financing Solutions from First American Healthcare Finance, providers can fulfill their ongoing needs to pay for medical equipment, technology, software, renovations and expansions.

Learn how your hospital can increase operational efficiency in its purchasing process by putting a purchasing card in employees’ hands. Download this white paper from First American.


Policy & Procedure Management Software & Services logo

Keeping hospital policies and procedures up to date and easy to locate requires an efficient management system for these critical documents and attendant processes. Hospitals with fully developed, Joint Commission-compliant policies and procedures stand to improve patient care, employee performance and overall operational effectiveness over others.

NAVEX Global’s PolicyTech® policy and procedure management software and services provide a consistent, efficient and cost-effective method for managing policies, designed specifically to address the complex compliance environment of hospitals. The automated management system frees human resources and compliance staff to focus on core business activities, while instilling confidence in the hospital’s regulatory compliance.

Learn how a health system used PolicyTech to manage policy and accreditation documents for almost 700 employees across 36 facilities. Download the case study “Highland Rivers Health Leaves Their Paper Trail Behind.”