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3 Innovative Solutions for Patient and Community Engagement

Learn about 3 innovative solutions for engaging patients and the community that have earned the exclusive AHA Endorsement.


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The following solutions have earned the exclusive endorsement of the American Hospital Association (AHA). Hospitals selecting a product or service with the AHA Endorsement can be confident it has met the AHA’s highest standards. The following solutions can help your hospital or health system apply innovative ways to better engage with patients and consumers in your community.

Interpretation & Translation Services

Cyracom LogoLimited-English proficient (LEP) patients tend to have higher rates of readmission, longer lengths of stay, and a higher number of associated complications.

CyraCom’s Interpretation & Translation Services help hospitals improve their quality of patient care and outcomes through improved communications. Its unified phone and video interpretation platform empowers hospitals to choose their preferred modality at the same per-minute cost. Supporting hundreds of languages and operating 24/7, CyraCom delivers language interpretation over phone and video from an extensive network of large-scale interpreter contact centers. Learn how CyraCom helped Lee Health ensure equitable care for its diverse community in this case study

Wayfinding Solution

Gozio Health logoFinding their way from home to their point of care in the health care system can be confusing for many patients and their families.

With Gozio Health’s Wayfinding Solution, hospitals and health systems can assist visitors in finding their destinations quickly and easily. This helps to alleviate stress, reduce the risk of missed appointments and improve their overall experience. The indoor/outdoor wayfinding platform provides GPS-like “blue-dot” and turn-by-turn directions via a mobile app. It guides patients and visitors from home, into the hospital parking garage, and on to their destinations. Download 12 Tips to Hospital Mobile Wayfinding Success to discover how a Gozio mobile wayfinding platform can enhance patient experience, improve your bottom line and place all of your services, amenities and communications at your patients’ fingertips.

Telehealth Technology Platform and Licensable Software Solution

Teladoc logoHospitals are implementing innovative strategies to provide services beyond their walls and increase access to care for their patients and community members.

The Telehealth Technology Platform and Licensable Software Solution from Teladoc, Inc. increases access to quality, affordable care by enabling people to seek medical care from any location via phone; secure, online, multi-party-video; or mobile app. Through its platform-as-a-service and licensable software solution, Teladoc enables hospitals and health systems to create, manage and clinically direct their own telehealth programs to increase patients’ access to care, improve efficiency and care coordination, and reduce costs. Read this white paper to learn how telehealth programs can help hospitals and health systems with each component of the Triple Aim.