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Best Practices in Secure Messaging: Balancing HIPAA Compliance and Accessibility

Learn how organizations can best approach internal communications while adhering to federal privacy and security requirements.


resource thumbnailThe "Wild West" of communicating within a clinical setting and outside of its four walls has undoubtedly come and gone. Instead of pagers, clinical employees have smart phones and often text each other while at work or perhaps at home. The truth for most organizations is that, without malicious intent, clinicians regularly communicate via insecure email or on mobile devices, regardless of compliance policies in place. With these realities in mind, healthcare organizations are not only expected to allow employees to communicate efficiently to help improve patient care, but also do so in a secure manner.

As such, healthcare organizations need to be proactive and stay out in front of consumer habits by having secure communication strategies in place and providing users options before issues arise. This guide will review how organizations can best approach internal communications and adhere to federal privacy and security requirements, such as HIPAA. Read how organizations are using secure communications platforms to help boost productivity while ensuring that messages are secure and users are authenticated.