Healthcare payer speeds processing 72% with OnBase
Wisconsin Physician Service Insurance – Healthcare payer speeds processing by 72% with OnBase
With two Centers for Medicare and Medicaid Services (CMS) contracts, the Government Health Administrators (GHA) division of Wisconsin Physicians Service Insurance Corporation (WPS) serves millions of Medicare Part A and B recipients across the country. Each staff member handles no fewer than 600 cases. Paper-based processes hindered their levels of productivity. There was always a line for the printer. Storerooms overflowed with paperwork. WPS struggled to meet contractual timeliness requirements.
But, that all changed with OnBase by Hyland.