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Surviving a Site Visit from The Joint Commission

This white paper outlines what HR and learning professionals need to know and do in order to successfully survive a site visit from the Joint Commission.


Resource thumbnailAccreditation by The Joint Commission communicates that a healthcare institution meets criteria related to the safety and quality of patient care. It has even been referred to as the Good Housekeeping Seal of Approval—for healthcare. Talent management processes play a major role in ensuring that the accreditation is met. When The Joint Commission surveyors unexpectedly show up at your door for a site visit, what message are you sending? Can you demonstrate compliance and produce the required information in seconds? Could you be signaling to the surveyors that you’re not in control of your processes?

We have to face the music here, people. Paper-based systems are completely inefficient and could lead surveyors to believe that your organization is “behind the times.” Don’t you want to make a site visit go smoothly for you, your managers, and the surveyors themselves? It’s possible, we promise. In this white paper, we share how four healthcare organizations have automated their performance and learning management processes with the help of HealthcareSource solutions—making The Joint Commission site visits a little less stressful and easier for everyone involved.