Mobile Wayfinding Delivers Comprehensive Patient Experience Metrics
A mobile wayfinding platform supported by an analytics portal is an invaluable resource for your facilities, marketing and patient experience teams.
Challenge: Moving Away from SharePoint
The power of patient analytics cannot be underestimated. A mobile wayfinding platform supported by an analytics portal is an invaluable resource for your facilities, marketing and patient experience teams. Analytics from your wayfinding platform provides real time insight into what is going on in your facilities. You have the ability to see where patients and visitors are driving in from, what they are searching for, where they are located when they are searching, and much more. This information allows you to better understand your patients’ journey.02 Mobile wayfinding metrics provide a comprehensive look at the patient journey in its entirety and can be a responsive feedback mechanism. There are distinct opportunities to improve patient experience, ensure in network retention and make operational adjustments, all having a positive effect on your hospital’s bottom line.