Resource:

Point of Care: Capturing Real Time Data to Enhance the Patient Experience

This dialogue examines ways provider organizations can apply advanced technologies, such as artificial intelligence and robotic process automation, to improve the patient experience.


Resource cover image Access to real-time patient data is transforming care delivery, enhancing timeliness and outcomes. As technological advances continue to drive efficiency and effectiveness, hospitals and health systems are looking for ways to capture real-time data to enhance the patient experience. Retrospective data analysis does little to change patients’ perceptions of their care experience. This dialogue examines ways provider organizations can apply advanced technologies, such as artificial intelligence and robotic process automation, to improve the patient experience. It also explores how organizations can harness real-time data to enable responsive, timely interventions to enhance patient satisfaction and engagement.