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Essential Features of a Robust Experiential Wayfinding Platform

Experiential wayfinding is quickly becoming a patient experience litmus test for many healthcare systems.


white paper cover image Experiential wayfinding is quickly becoming a patient experience litmus test for many healthcare systems. The innovative technology meets an expressed need of patients and visitors looking for location-based services and amenities and immediately differentiates hospital systems from their competitors. An exceptional mobile wayfinding user experience is also a direct reflection of the clinical excellence patients can expect and the quality of care they will receive at your hospital. But not all experiential wayfinding technologies are alike. Gozio’s expertise in working with the challenges of wayfinding in acute care, community, university and children’s hospitals, specialty centers and clinics have been put to the test. We’ve created our “Essential Features of a Robust Experiential Wayfinding Platform” to share with you our lessons learned. Follow these recommendations to guide your team and develop a best in class experiential mobile wayfinding platform.