AHA Endorsement:

Telehealth Technology Platform & Licensable Software Solution

"After a rigorous RFP process the committee ultimately selected Teladoc as our partner because it was clear that they were not only industry leaders with a tremendous depth of knowledge and expertise in the Telehealth arena but also thought leaders intent on identifying our key organizational goals, working together to develop tailored solutions then aligning an infrastructure of resources and best practices to ensure our success." — Dixie James, VP of Planning & Business Development, Einstein Healthcare Network, Philadelphia

Hospitals are implementing innovative strategies to provide services beyond their four walls and increase access to care for their patients and others in the community who have health care needs.

Why We Endorse the Telehealth Technology Platform and Licensable Software Solution from Teladoc, Inc.

The Teladoc solution increases access to quality and affordable care by enabling individuals to seek medical care from any location via phone; secure, online, multi-party-video; or mobile app.

Following the proprietary AHA Signature Due Diligence Process™, the AHA awarded its exclusive endorsement to Teladoc’s solution because:

  • It has received many health care technology awards for its excellence, including the 2016 North American Virtual Telemedicine Services Product Line Strategy Leadership Award and a 2016 Gold Pencil for Mobile Utility from The One Show
  • Its delivery model has been validated by multiple independent experts for its strong return on investment
  • It is exclusively dedicated to supporting hospitals and health systems

Through its platform-as-a-service and licensable software solution, the Teladoc solution enables hospitals and health systems to create, manage and clinically direct their own telehealth programs to increase patients’ access to care, improve efficiency and care coordination, and reduce costs.

  • Current and new patients can use the solution to schedule appointments or select physicians available for on-demand or scheduled consultations
  • Physicians can use the secure, cloud-based solution, which can integrate with electronic health record systems, to:
    • Schedule appointments
    • Review each patient’s medical history
    • Provide a consultation
    • Instant message other care team members
    • Prescribe medication
  • As part of the solution, Teladoc also provides marketing support to help hospitals increase patients’ awareness and utilization, and provides reporting capabilities for tracking the solution’s performance


Read more about this solution and why it was awarded the exclusive AHA Endorsement.