Secure Messaging Protects Data and Boosts Productivity

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We’re in a golden age of communication technology, with smartphones that seemingly get smarter by the day. But there is also a downside to the sharp increase in communication options, and health care providers are experiencing it firsthand.

For hospitals, safe and secure communication can still be a struggle. While much of the country has long forgotten about pagers, doctors still use them as one of their primary means of communication.

At their best, pagers are inconvenient relics of a bygone era. At their worst, they delay care delivery, impede physician productivity and adversely affect the quality of care that patients receive. What’s more, staff members often resort to using their own personal devices as a way around pagers, which can invite privacy breaches.

Fortunately, organizations like Imprivata are hard at work to solve the pager problem. When Northwest Ohio’s Community Hospitals and Wellness Centers (CHWC) began experiencing issues with its obsolete communication system, Imprivata introduced it to the Imprivata Cortext® secure messaging solution. Along with a new bring-your-own-device (BYOD) platform, Cortext gave CHWC staff a simple and familiar — but still secure and HIPAA compliant — way to communicate vital patient data across its three-campus health system.

The benefits were apparent immediately, both for caregivers and the patients they serve. With a new communication infrastructure in place, CHWC was able to retire all of its outdated equipment and greatly improve clinical communication efficiency, leading to a 10 percent annual return on investment. To learn more, download the full case study.

Discover how your own organization can reap the rewards of more efficient messaging. The Secure Messaging Solution from Imprivata, which is exclusively endorsed by the American Hospital Association, is a cloud-based health care communication platform that enables providers to securely communicate across their mobile device, tablet or desktop to better coordinate care across groups and affiliated sites.

Fast and easy to use, the Imprivata Cortext secure messaging platform streamlines clinical workflow efficiency and enhances staff satisfaction by enabling care team collaboration, mass communications and provider-to-patient communications inside and outside hospitals.

During our AHA Signature Due Diligence Process™, we found that Imprivata Cortext includes everything that modern health care facilities need to maintain secure communication, such as encrypted text and video messaging, full archiving features, and an audit trail for all messages. What’s more, its simple and easy-to-use interface, group texting capabilities and a fully searchable staff directory helps ensure high usage rates among staff. Together, these benefits present tremendous upsides for hospitals seeking to improve quality and speed of care between departments.

See how the secure messaging solution from Imprivata can help your health care organization introduce state-of-the-art technology that improves clinical communication security, efficiency and quality. For additional details, including more case studies and other resources, visit the Imprivata Endorsed solution page on our website.


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