Building a Patient and Employee Safety HRO Program

Case Study of SCL Healths One Safety Program

  • Event Date:
  • Event Time: Noon Central

High-reliability organizations (HROs), such as those in the airline and nuclear power industries, are distinguished by their use of “zero harm” approach to mistakes that help them maintain high safety records despite their risky environments. Hospitals are now recognizing how this approach can be adapted for their use. In this webinar, learn how SCL Health used the HRO mindset to identify potential hazards, proactively prevent incidents, and reduce employee and patient safety events by 50 percent in two years.

SCL Health’s former vice president and chief safety officer will share how SCL Health developed and implemented its One Safety Program, a comprehensive safety program using HRO methodologies to address both patient and employee safety. SCL Health uses the data from RL’s incident reporting and management software as a foundation for reporting safety events at its inpatient and ambulatory facilities. This has helped drive transparency and shared learnings, and standardize cause analysis of patient events and employee injuries.

Whether your health care organization is looking to adopt HRO principles for safety, or you’d like to hear how to standardize cause analysis data and reporting to further protect the safety of your employees and patients, please join us.

What You Will Learn:

  • The importance of unifying your patient and employee safety reporting
  • How SCL Health uses successful HRO tactics like weekly safety huddles, sharing data with executives and committees, and empowering staff to report unsafe processes
  • How to use your event reporting system to support an HRO culture


Our Signature Learning Series events are exclusively offered to hospital personnel. There is no charge to attend.

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Thought Leaders

Tom Peterson, MD, FAAP
One Safety LLC
Tom Peterson, MD, FAAP image

Dr. Tom Peterson has led safety and HRO programs for hospital systems for the past 10 years. Currently, he is the CEO of One Safety, LLC, an organization devoted to improving employee safety. Previously, as the Chief Safety Officer at SCL Health in Denver, CO, he led the development of an integrated One Safety Program for both patient and employee safety. He previously oversaw the development of the national award-winning Safety Culture Transformation program at Helen DeVos Children’s Hospital in Michigan. Dr. Peterson is a pediatrician, and Assistant Clinical Professor at the University of Colorado School of Medicine.

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