Policy & Procedure Management: Benchmarking Your Program

Findings from the largest research study conducted on policy management from NAVEX Global

  • Event Date:
  • Event Time: Noon Central

NAVEX Global surveyed 1,100 companies, including over 200 health care organizations, to reveal the current state of policy and procedure management, risk mitigation and measurements of success.

In this webinar, you’ll learn the critical elements that are essential for an effective policy and procedure management program and how to use industry-leading benchmarks to evolve your efforts to overcome challenges and capitalize on opportunities. All registrants will receive the full benchmark report with detailed findings and analysis from the survey.

What You Will Learn:

  • Discover what advanced hospitals do that can help you improve your own program
  • Establish the financial benefits of a good policy and procedure management program
  • Why early buy-in from IT is important
  • What your peers feel are the key challenges in managing the vast number of required procedures
  • How to define the ROI of using technology to manage policies
  • Whether your program is protecting your organization or leaving it open to risk



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Thought Leaders

Mary Bennett
Vice President, Advisory Services
NAVEX Global
Mary Bennett image

Mary Bennett, R.Ph. is vice president of NAVEX Global's Advisory Services team and a pharmacist by training. She previously served as vice president in the Compliance and Integrity office at Caremark, where she implemented the requirements of one of the first government agreements in healthcare. Mary works across all industries for the Advisory Services team, creating and facilitating award-winning training programs, conducting large and small program assessments, developing compliance communications and helping clients develop best practice programs from the ground up. Areas of expertise include Communications and Education Plans, Curriculum Mapping, Healthcare and Instructor Led Training.

Randy Stephens, J.D., CCEP
Vice President, Advisory Services
NAVEX Global
Randy Stephens, J.D., CCEP image

Randy Stephens, J.D., CCEP, vice president of Advisory Services, is a lawyer and compliance specialist who has worked in roles with legal and compliance responsibility for over 30 years, including operations in Mexico, China and Canada. Randy has significant in-house experience leading compliance programs and working for some of the largest and most diverse public and private corporations in the United States, including Home Depot, Family Dollar and US Foods.

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