Diversity as Part of the Cure & Care at Lee Health
How Culturally Competent Care Enhances Interaction & Outcomes

  • Event Date:
  • Event Time: Noon Central

Nearly one in four of Lee County’s 650,000 residents speaks a language other than English at home – Spanish, Haitian Creole, German, ASL, and more - and the county-wide illiteracy rate is 13 percent. Join our webinar to learn how Lee Health addresses the challenges of providing culturally competent care and improved outcomes to this diverse patient population.

Yemisi Oloruntola-Coates is Lee’s system director of diversity and patient care civil rights. She joined Lee’s Diversity department in 2007 and has spent the past decade building a leading language services program dedicated to caring for the Ft. Myers community. She’ll share her expertise and insights on a number of critical topics relevant to language services leaders today.

What You Will Learn:

  • Challenges of caring for a diverse patient population with socioeconomic and educational disadvantages
  • A multi-tiered approach to developing a comprehensive language services program using internal and partner resources
  • Tips for building engagement and staff adoption of language services within a health system

Partner(s):

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