Pathologists and System Executives Lead Quality Initiatives

A Partnership to Mitigate Risk and Ensure Patient Satisfaction

  • Event Date:
  • Event Time: Noon Central

In order to lead quality initiatives in health care organizations it’s critical for system executives to partner with pathologists to mitigate risk and ensure patient satisfaction. Hospitals and health systems rely on pathologists to enact and oversee the quality and the performance of the medical laboratory to provide accurate test results for patient diagnosis.

You’ll learn how pathologists, working alongside health care executives in hospital leadership positions, are able to establish system-wide protocols that affect multiple areas of the continuum of care: from complex disease guidelines and accreditation requirements, to test turnaround time and easily accessible results for patients and their doctors. In partnership with administration, the pathologists — as leaders of medical laboratories — have the experience and reach to positively affect many of the challenges facing hospitals today.

In this webinar, hear from R. Bruce Williams, MD, FCAP, president of the College of American Pathologists and partner, Delta Pathology Group, and Nancy Cassagne, CEO and president of West Jefferson Medical Center. They’ll share the importance of a strong working relationship between the laboratory and administration demonstrated through positive initiatives that led to better care for patients.

What You Will Learn:

  • How to initiate laboratory-related quality measures that impact patient safety and satisfaction
  • Ways to identify leadership roles and opportunities for pathologists to work with hospital executives
  • Examples in mitigating risk throughout the health system via proper management and oversight of the laboratory


Sponsored by:CAP logo


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Thought Leaders

R. Bruce Williams, MD, FCAP
Partner, Pathologist
Delta Pathology Group, Our Lady of Lourdes Regional Medical Group
R. Bruce Williams, MD, FCAP image

Dr. Williams is a founding member of the Delta Pathology Group, LLC, and is in full-time practice of anatomic and clinical pathology in Lafayette, Louisiana. Delta, a statewide group of more than 40 pathologists, provides general and subspecialty anatomic and clinical pathology services, including molecular services and cytogenetic and flow cytometry services, to numerous institutions across the state. Its affiliated companies own or lease hospital clinical laboratories as well as provide extensive IT and other pathology-associated services. He serves on the executive committee as practice manager of the mid-Louisiana region of Delta Pathology and is the laboratory director of Delta Pathology in Lafayette.

Dr. Williams graduated from Vanderbilt University (BA, 1971) and from Vanderbilt University School of Medicine (MD, 1975), and he completed his anatomic and clinical pathology residency in the Vanderbilt and LSU Medical Center-Shreveport (LSUMC) pathology departments. He is associate clinical professor of pathology at LSUMC-Shreveport. Dr. Williams has been active in organized medicine, serving as president of the Shreveport Medical Society and the Louisiana State Medical Society and serving on the Louisiana delegation to the American Medical Association.

Nancy Cassagne
President and CEO
West Jefferson Medical Center
Nancy Cassagne image

A Certified Public Accountant, Mrs. Cassagne has more than 30 years of experience in healthcare, government, not-for-profit and utility organizations. She is a Fellow in the American College of Healthcare Executives. She also has the special distinction of being born at West Jefferson Medical Center. Nancy is active in the community and serves on several healthcare-related boards.  Nancy was appointed CEO in April 2008 after serving as Chief Financial Officer since October 2006 when she was hired to fill a vacancy created in the aftermath of Hurricane Katrina.  As President and Chief Executive Officer, Mrs. Cassagne’s professional responsibilities include oversight for the administration and operation of West Jefferson Medical Center.  On October 1, 2015, WJMC became part of LCMC Health and Nancy is proud to lead the hospital through this transition.

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