Leading a Cultural Change

Staff Engagement via Adoption of a Novel Uniform Technology

  • Event Date:
  • Event Time: Noon Central

This is a must-see session for nursing leaders who are wondering how to engage front-line staff in a way that will promote patient and staff satisfaction. Do patients and families actually notice what health care staff are wearing? And does what staff wear matter? The resounding answer to both questions is “Yes.”

A key to quality improvement is engagement of key players, and this session will showcase practical ways to accomplish this goal. You will hear from a deputy executive director who supported a process whereby staff nurses impacted a cultural change. This change resulted in the adoption of health care attire that not only “looked’ professional, but also provided protection from frequently unanticipated exposure to bodily fluids.

What You Will Learn:

  • Ways to identify current challenges associated with a patient’s perception and expectation of what health care providers wear
  • How to utilize the Influencer Model to find strength in numbers
  • How to recognize that what staff wear can impact staff engagement
  • How to connect the dots between patient/family expectations and staff adoption of professional attire

Partner(s):

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Thought Leaders

Cari Quinn, RN, MSN, NEA-BC
Deputy Executive Director
Northwell Health, Cohen Childrens Medical Center
Cari Quinn, RN, MSN, NEA-BC image
+Bio

Cari Quinn has more than 28 years of experience in the specialty of pediatrics. She has led cultural change at both the hospital and service line level with a focus on professional development of nursing. Cohen Children’s Medical Center’s BSN rates are among the highest in the health system at 85 percent and remain higher than the national and state average. Cari was responsible for the education and implementation of a shared governance model giving voice for all staff to promote a transparent culture of evidence based care. Also serving as a senior editor-in-chief, she reviews and publishes stories from the bedside highlighting quality and evidence-based outcomes.

Barbara DeBaun, RN, MSN, CIC
Improvement Advisor
Cynosure Health
Barbara DeBaun, RN, MSN, CIC image
+Bio

Barbara DeBaun is an Improvement Advisor for Cynosure Health. She provides individual and team coaching and facilitation to promote patient safety and quality improvement.

Barbara recently supported activities associated with the American Hospital Association (AHA) Health Research and Educational Trust (HRET) CMS Partnership for Patients Hospital Engagement Network contract and is currently supporting the AHA HIIN project. In addition, she has conducted Performance Improvement training, infection prevention program support, and medication administration ‘measureventioning’ in a variety of settings in the San Francisco Bay Area. Barbara is adjunct faculty for the MSN Nursing Program at Dominican University and is certified as a TeamSTEPPS Master Trainer. Prior to joining Cynosure Health, Barbara was an improvement advisor for BEACON, the Bay Area Patient Safety Collaborative and the Director of Patient Safety and Infection Prevention at California Pacific Medical Center in San Francisco.

Barbara is a certified Infection Prevention Practitioner (CIC) and earned a Bachelor of Science Nursing (BSN) degree from Pace University in New York and a Master of Science (MSN) degree in nursing from San Francisco State University. Barbara is an active member of APIC, the Association for Professionals in Infection Control and Epidemiology and recently served two years as an elected member of APIC Board of Directors. Prior to her board service, she served as APIC’s liaison to the Centers for Disease Control’s Hospital Infection Control Practices Advisory Committee (HICPAC).

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