Leading a Cultural Change

Staff Engagement via Adoption of a Novel Uniform Technology

  • Event Date:
  • Event Time: Noon Central

This is a must-see session for nursing leaders who are wondering how to engage front-line staff in a way that will promote patient and staff satisfaction. Do patients and families actually notice what health care staff are wearing? And does what staff wear matter? The resounding answer to both questions is “Yes.”

A key to quality improvement is engagement of key players, and this session will showcase practical ways to accomplish this goal. You will hear from a deputy executive director who supported a process whereby staff nurses impacted a cultural change. This change resulted in the adoption of health care attire that not only “looked’ professional, but also provided protection from frequently unanticipated exposure to bodily fluids.

What You Will Learn:

  • Ways to identify current challenges associated with a patient’s perception and expectation of what health care providers wear
  • How to utilize the Influencer Model to find strength in numbers
  • How to recognize that what staff wear can impact staff engagement
  • How to connect the dots between patient/family expectations and staff adoption of professional attire

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Thought Leaders

Barbara DeBaun, RN, MSN, CIC
Improvement Advisor
Cynosure Health
Barbara DeBaun, RN, MSN, CIC image

Barbara DeBaun has over 35 years of experience in the field of infection prevention and quality improvement.  She is currently an Improvement Advisor for Cynosure Health where she provides vision and leadership in the development, implementation and facilitation of infection prevention and quality improvement initiatives for healthcare organizations.  Previously, she was an Improvement Advisor for BEACON, the Bay Area Patient Safety Collaborative, and was the Director of Patient Safety and Infection Control at California Pacific Medical Center in San Francisco.   She is currently adjunct faculty at Dominican University of California.  Barbara is a certified Infection Control Practitioner and holds a Bachelor’s degree in nursing from Pace University in New York and a Master of Science Degree in Nursing from San Francisco State University.

Barbara is an active member of APIC, the Association for Professionals in Infection Control and Epidemiology and recently served two years as an elected member of APIC Board of Directors. Prior to her board service, she served as APIC’s liaison to the Centers for Disease Control’s Hospital Infection Control Practices Advisory Committee (HICPAC).  Barbara has lectured nationally and internationally on a variety of patient safety and infection control topics and has published over a dozen articles and several book chapters.  In 2008, she was selected as Infection Control Today’s Educator of the Year. 

Cari Quinn, RN, MSN, NEA-BC
Deputy Executive Director
Northwell Health, Cohen Childrens Medical Center
Cari Quinn, RN, MSN, NEA-BC image

Cari Quinn has more than 28 years of experience in the specialty of pediatrics. She has led cultural change at both the hospital and service line level with a focus on professional development of nursing. Cohen Children’s Medical Center’s BSN rates are among the highest in the health system at 85 percent and remain higher than the national and state average. Cari was responsible for the education and implementation of a shared governance model giving voice for all staff to promote a transparent culture of evidence based care. Also serving as a senior editor-in-chief, she reviews and publishes stories from the bedside highlighting quality and evidence-based outcomes.

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