A Healthy Workforce

A Prescription for Talent Engagement and Positive Financial Impact

  • Event Date:
  • Event Time: Noon Central

The workforce influences every aspect of providing high-quality patient care, including the importance of the work environment and culture. Having a healthy workforce is critical to achieving the Triple Aim: delivering care that is timely, cost-effective and of the highest quality.

This presentation will showcase how Nicklaus Children's Health System used a unique workforce planning strategy to attract, engage and retain clinical talent in an increasingly competitive environment with predicted shortages. This health system implemented an innovative 3-tiered well-being model that addresses health, financial security and work/life balance. Its purpose was achieving a long-term holistic well-being culture that would generate a more engaged, productive workforce.

The health component of the well-being plan has been in place since 2013. Michael Kushner, senior VP & chief talent officer, will outline the core elements of this plan, including a comprehensive health evaluation, immediate and condition-specific health coaching for members with health risks, and personalized health content and communication with a PCP/specialist. Mr. Kushner will share aggregate data showing that employees are getting healthier, employee engagement has increased, turnover has decreased and the organization is realizing a return on investment.

What You Will Learn:

  • Why workforce planning today is different and more important than ever
  • Correlations between engaged workers and patient satisfaction
  • How implementing a well-being model and program for employees has served as:
    • a differentiator to attract, engage and retain talent
    • a strategy to lower health care costs
    • an effective way to enhance the patient experience and quality of care

Partner(s):

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Thought Leaders

Michael Kushner
Senior Vice President, Chief Talent Officer
Nicklaus Children's Health System
Michael Kushner image
+Bio

Michael S. Kushner, Senior Vice President and Chief Talent Officer for Miami Children's Health System (Nicklaus Children’s Hospital), has over 27 years of human resources experience.

He has held senior level positions with Catholic Healthcare Partners (one of the largest not-for-profit healthcare systems in the United States) and Tupperware. Michael has also worked in the banking and consulting industries.

Mr. Kushner obtained his Bachelors of Science (BS) from the State University of New York at Binghamton, his Masters of Business Administration (MBA) from Florida Atlantic University, and is currently a doctoral student at Columbia University. In addition to his senior professional designation in Human Resources (SPHR), he has also earned several other certifications.

Throughout his career, he has helped develop innovative approaches to human resources, spoken nationally, and published several articles. Mr. Kushner has been active at an officer level in local, state, and national human resources professional associations as well as serving as an officer and fund-raiser for numerous charitable and community organizations.

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