Resources on Quality Metrics and Safe Care
American health care organizations are in the business of delivering quality and safe care. Every aspect of operating a successful organization is guided or impacted by this… from care and administrative practices to the design and maintenance of facilities. Quality care delivery requires sound strategy, engaged providers and workforce, data collection, reporting and sharing, and constant vigilance to identify opportunities for improvement.
Strategies are affected by an organizations’ mission and market, federal and local regulations, financial incentives aligned to outcomes beyond episodes of care, and a high necessity for efficient care. Tactics to achieve quality and safety objectives are complex and require commitment, creativity, people, technology and other resources. To better understand the issues and for assistance in addressing the challenges, turn to the valuable resources below.
Administrators, clinicians, academics and others from hospitals, health systems and hospital associations discuss workforce planning in health care.
Refer to this informative document for five key takeaways from the ACA's regulation of interpreter services in hospitals and healthcare organizations.
Franciscan Missionaries of Our Lady Health System changes the game by adopting Lean recruiting practices.
To support patients and enhance a culture of patient-centered care, Children's Hospital of Atlanta looked to an innovative technological solution that would integrate patient engagement efforts across the organization and enhance the experience of patient families.
Union Hospital Streamlines Processes and Better Aligns Employee Perlormance with Organizational Goals Using Perlormance ManagerCase Study Content provided by AHA Endorsement: HealthcareSource
Learn how Union Hospital was able to improve several performance management indicators by implementing the HealthcareSource Performance Manager solution.
This white paper explores five reasons why automating the reference checking process is beneficial for HR, hiring managers, and candidates alike.
Learn how Kingman Regional Medical Center was able to simplify reference checking and fill positions quicker with reference assessment.
Todays healthcare champions patient engagement. Read this whitepaper on how to keep pace with the growing desire for mobile apps to drive patient loyalty.
Digitally enabled care is a business imperative - read this whitepaper on how to keep pace with the growing desire for digital interaction by your patients.
Learn whats required under Section 1557 of the Affordable Care Act and how it impacts care of Limited-English Proficient patients.
Whether you already have an award-winning language services program or just want to build one, this document will help.
Identify how data security & patient safety are linked and how enhanced risk management better protects patients against cybersecurity-related threats.
The name of the game in quality reporting is alignment; with the ultimate goal of reducing the quality reporting burden for providers and hospitals.
Reporting of both abstracted & electronic data from a single solution to better monitor the status of measures and identify the cause of anomalies.
The shift from a fee-for-service to pay-for-performance model has caused hospitals to rethink what it means to be a quality-focused organization.
Deaf and Hard of Hearing 101: Things to Know when Working with the Deaf and Hard of Hearing CommunityWhite Paper Content provided by AHA Endorsement: CyraCom, LLC.
In this whitepaper youll learn about the Deaf and Hard of Hearing Culture, how the deaf and hard of hearing community communicates and important tips for communicating with the deaf.
Find out how Phoenix Health Plan strengthened its HIPAA compliance program - helping it safeguard protected health information and improve patient safety.
Health Research & Educational Trust. (2015, April). Patient and family engagement and patient satisfaction: Results of a national survey. Chicago, IL: Health Research & Educational Trust. Accessed at www.hpoe.org
Health Research & Educational Trust. (2015, March). Partnering to improve quality and safety: A framework for working with patient and family advisors. Chicago, IL: Health Research & Educational Trust. Accessed at www.hpoe.org
Learn how East Tennessee Children's Hospital implemented an innovative, outcomes-based wellness program to improve the health of its employee/spouse population.
This guide provides a detailed look at how health care organizations are responding to changes within the field and building the teams needed to achieve their strategic priorities.
Building off of health care futurist Ian Morrison's first curve to second curve shift, the AHA Committee on Performance Improvement identified 4 must-do strategies for hospitals.