Resources on Patient, Family & Community Engagement
For hospitals and health systems across the country, communication and engagement with patients and their families is at the core of the successful delivery of health care. With the blending of ambulatory and inpatient settings, today’s successful organizations understand the need of creating relationships with community members long before they are patients in their care. Driven by missions to improve quality and value, community health, financial incentives, patient satisfaction and market pressures, each organization’s strategy is unique.
To better understand the issues and for assistance in addressing the challenges, turn to the valuable resources below.
Hospitals and health systems can assist visitors in finding their destinations quickly and easily, helping to alleviate stress, reducing missed appointments and improving their overall experience.
To support patients and enhance a culture of patient-centered care, Children's Hospital of Atlanta looked to an innovative technological solution that would integrate patient engagement efforts across the organization and enhance the experience of patient families.
Todays healthcare champions patient engagement. Read this whitepaper on how to keep pace with the growing desire for mobile apps to drive patient loyalty.
Digitally enabled care is a business imperative - read this whitepaper on how to keep pace with the growing desire for digital interaction by your patients.
This resource compendium was developed to help link PFE concepts and strategies to available resources.
You can use incentives to drive positive behavior change, program participation, but it can be complicated. Learn best ways to deliver wellness programs that improve employee health, productivity, satisfaction and retention.
Health Research & Educational Trust. (2015, March). Partnering to improve quality and safety: A framework for working with patient and family advisors. Chicago, IL: Health Research & Educational Trust. Accessed at www.hpoe.org
Health Research & Educational Trust. (2015, April). Patient and family engagement and patient satisfaction: Results of a national survey. Chicago, IL: Health Research & Educational Trust. Accessed at www.hpoe.org